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  • What is the estimated delivery time for candles?
    We understand the importance of receiving your candles in a timely manner. The estimated delivery time for candles is typically two to three days, depending on the state you are located in. However, please note that delivery times may vary due to factors such as shipping carrier, distance, and any unforeseen circumstances. Rest assured, we make every effort to ensure prompt and reliable delivery while ensuring your candles arrive in excellent condition.
  • Can I return or exchange candles if I change my mind?
    We understand that preferences can change. If for any reason you are not satisfied with your candles or if you change your mind after purchase, please review our return and exchange policy. Generally, unlit and unused candles can be returned or exchanged within a specified timeframe. However, please note that personalized or custom-made candles may not be eligible for return or exchange. We recommend reviewing our specific policy or contacting our customer support team for further information.
  • Are the candles scented?
    Yes, we offer a selection of scented candles. These candles are infused with delightful fragrances that can enhance the atmosphere of any room. From soothing to refreshing , our scented candles come in a variety of captivating aromas to suit your personal preferences.
  • What are the different types of candles available?
    We offer a wide range of candles to suit various preferences and occasions. Our collection includes pillar candles, votive candles, tea lights, taper candles, scented candles, floating candles, and more. Each type of candle serves a specific purpose and can create a unique ambiance in your space.
  • Can I track the delivery of my candles?
    Yes, we provide tracking information for your candle orders. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your delivery and have an estimate of when your candles will arrive.
  • What should I do if my candles arrive damaged?
    We take great care in packaging and shipping our candles to ensure they arrive in pristine condition. However, if your candles arrive damaged, please contact our customer support team immediately. We will gladly assist you in resolving any issues and arranging a replacement or refund, depending on the situation. Your satisfaction is our top priority.
  • Can I use the candles for special occasions or events?
    Absolutely! Our candles are perfect for setting a cozy and inviting ambiance for special occasions and events. Whether you're planning a romantic dinner, a relaxing bath, a birthday celebration, or a festive gathering, our candles can add a touch of elegance and warmth to any setting.
  • Are the candles made from natural materials?
    We are committed to offering high-quality candles made from a variety of materials, including natural ingredients. All of our candles are crafted from natural waxes such as soy wax, beeswax, or coconut wax.
  • How long do the candles burn?
    The burn time of candles can vary depending on their size, type, and composition. On average, our candles have a burn time ranging from 30 minutes to 6 to hours.
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